
First Aid at Work Certification: Why It’s Essential for Your Business
Why It’s Essential for Your Business
First Aid at Work certification is vital for businesses that want to stay compliant and protect their teams. For employers, this isn’t just about ticking a box. It’s about safeguarding your people and strengthening your workplace safety culture.
At Vital Heating Solutions, we’re proud to share that Paul Shorrock has achieved his Level 3 First Aid at Work qualification. This covers our business for teams ranging from 5 to 50 employees. Paul is now our dedicated point of contact for first aid matters, and we want to say a big well done to him.
We’re now looking to expand our coverage by getting other supervisors qualified under the Emergency First Aid at Work (EFAW) route. Here’s everything you need to know about First Aid at Work and why it matters to your business.

What Is First Aid at Work?
First Aid at Work is a regulated training course that prepares employees to manage a range of medical emergencies in the workplace. It ensures that someone is always ready to help if a colleague becomes ill or injured.
There are two main types of workplace first aid qualifications:
- Emergency First Aid at Work (EFAW) – A 1-day course covering the basics. Suitable for low-risk environments like offices.
- First Aid at Work (FAW) – Level 3 – A 3-day, in-depth qualification for higher-risk environments such as construction sites, factories, or any workplace where accidents are more likely.
Why First Aid at Work Certification Matters
1. It Ensures Legal Compliance
Businesses must meet the Health and Safety (First-Aid) Regulations 1981. These laws require every employer to provide adequate and appropriate equipment, facilities, and personnel.
What counts as “adequate” depends on your risk assessment. For high-risk industries, this often means having trained first aiders with Level 3 certification. For lower-risk settings, the shorter EFAW may be sufficient.
Failing to comply can lead to legal penalties—and more importantly, puts people at risk.
2. It Enhances Safety in High-Risk Environments
If your team works with machinery, at height, in confined spaces, or with hazardous materials, the risk of serious injury is higher.
A Level 3 First Aid at Work certificate teaches how to:
- Perform CPR and use an AED
- Treat severe bleeding and shock
- Manage fractures and spinal injuries
- Handle burns, eye injuries, and allergic reactions
- Recognise signs of stroke, heart attack, and other emergencies
This training goes far beyond basic first aid. It gives your team the confidence to take control during a crisis.
3. It Demonstrates Your Duty of Care
Providing proper first aid training shows that you value your team’s safety and wellbeing. This improves trust, boosts morale, and strengthens your reputation as a responsible employer.
When staff know that qualified first aiders are on-site, they feel safer and more secure. This helps create a positive workplace culture.
4. It Can Lower Insurance Premiums
Some insurers offer discounts for businesses that proactively manage risks. First aid training—especially in higher-risk environments—can be a key part of that.
By showing that you’re serious about safety, you may reduce your premiums and avoid costly claims in the long run.
5. It Improves Response Times and Saves Lives
When an emergency happens, every second counts.
Having a trained first aider nearby means:
- Faster response times
- Reduced severity of injuries
- Better chances of survival
In some cases, the right action at the right time can mean the difference between life and death.
What Does Level 3 First Aid at Work Training Involve?
This in-depth qualification runs over three days and includes:
- Practical scenarios and assessments
- CPR and AED training
- Workplace-specific risk management
- Recognition and treatment of a wide range of conditions
The certification is valid for 3 years. Refresher courses are available, and renewal before expiry is essential to stay compliant.
Trained first aiders must be present during all working hours. This means you may need to train multiple staff members to ensure full coverage during holidays, shift work, and absence.
How Many First Aiders Do You Need?
This depends on the size of your workforce, the nature of your business, and your risk level. Here’s a basic guide:
Risk Level | No. of Employees | First Aid Requirement |
---|---|---|
Low | Fewer than 25 | At least one EFAW-trained person |
Low | 25–50 | At least one FAW-trained person |
Low | Over 50 | One FAW-trained person per 100 employees |
Higher Risk | Fewer than 5 | EFAW may be enough |
Higher Risk | 5–50 | At least one FAW-trained person |
Higher Risk | Over 50 | One FAW-trained person per 50 employees |
It’s also good practice to have more than the minimum, to cover holidays and illness.
Emergency First Aid at Work (EFAW) vs First Aid at Work (FAW)
Feature | EFAW (1 Day) | FAW – Level 3 (3 Days) |
---|---|---|
Course Duration | 6–7 hours | 18+ hours over 3 days |
Risk Level Suitability | Low-risk environments | Medium to high-risk settings |
Depth of Content | Basic emergencies only | Full range of scenarios |
Certification Validity | 3 years | 3 years |
AED Training | Optional | Included |
Ideal For | Offices, retail | Construction, engineering |
Training Costs and Providers
Costs vary depending on the provider, course length, and whether it’s delivered in-house or off-site. On average:
- EFAW: £80–£120 per person
- FAW: £200–£300 per person
Look for Ofqual-regulated providers or those approved by bodies like Qualsafe or St John Ambulance.
What We’re Doing at Vital Heating Solutions
Paul’s new Level 3 First Aid at Work qualification now covers us for 5 to 50 employees. We’re planning to expand this with EFAW courses for other supervisors.
This ensures we’re compliant, confident in our emergency response, and keeping safety front and centre.
If you’re unsure how many first aiders your business needs or what type of training is right for your team, we’re happy to share what we’ve learned.
Summary: Why It Pays to Invest in First Aid at Work Training
- Stay compliant with workplace safety regulations.
- Keep your team safe with trained responders on-site.
- Boost morale and trust among employees.
- Protect your business from avoidable risks and liabilities.
- Respond faster to emergencies and potentially save lives.
Take Action Now
If your business hasn’t yet reviewed its first aid cover, now’s the time. Whether you’re a team of five or fifty, having the right training in place can make all the difference.